Pediped® Originals® are made from such a soft, pliable leather and are so comfortable that kids enjoy wearing them. Infants don’t even try to take them off! pediped Originals® also feature hook and loop fasteners that ensure shoes stay securely in place.

Pediped® footwear understands that nothing is more important than your child’s safety. We are committed to offering only products that adhere to the most stringent standard for leather safety guidelines available. These guidelines, known as the British and European Safety Standard for Toys (EN 71-3), ensure that infant and children’s products do not contain harmful levels of substances such as lead.

We also comply with all product safety rules and regulations as established by the US Consumer Product Safety Improvement Act (CPSIA). You can click here to view our compliance certificate. You can also visit the CPSIA website for more information about the requirements that must be met.

To guarantee that pediped® shoes are safe, we conduct thorough, random tests at the nation’s foremost leather testing facility. We also conduct regular tests within our own production facilities. Testing ensures that we meet the stringent safety guidelines above, and great efforts must be made to comply.

Your child’s safety is and always will be our top priority. Rest assured that pediped® footwear is among the safest footwear available.

Absolutely! pediped® uses only the highest quality, non-toxic leather to ensure infant safety and peace of mind for parents.

Please see our Care Instructions page for information on how to care for pediped® footwear.

Select styles in pediped Grip ‘n’ Go™ and Flex® lines are machine washable. Look for the machine washable symbol as you shop to determine if a shoe is machine washable. Not all pediped® footwear is machine washable. Please see our Care Instructions page to find the best way to properly clean non-machine washable footwear.

pediped® footwear has black soles to keep the shoes looking clean and new for as long as children wear them.

Nubuck is top-grain leather that has been sanded or buffed to give a slight nap of short protein fibers, producing a velvet-like surface. One of the most expensive leathers available, nubuck is similar in appearance to suede, but its texture is finer. Unlike suede, nubuck is created from the outer side of a hide, giving it more strength and thickness along with a fine grain. For information on how to care for nubuck, please see our Care Instructions page.

If you entered the wrong address, send a note with your order number and correct shipping address as soon as you can to hello@pediped.com.

Please note that if the order has already gone out, we unfortunately cannot modify your shipping address. Orders returned to us because of an invalid address are subject to an additional fee if reshipped.

Send us a note with your order number and your requested order change to hello@pediped.com.  

Please note that if the order has already gone out, we unfortunately cannot modify your order. 

All orders are processed and shipped within 3–5 business days (Monday–Friday, excluding holidays).

Please note that processing times may be slightly longer during high-volume periods such as sales or holidays.

Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey.

If your order has not arrived within 10 business days, please email us at hello@pediped.com and we will track your parcel. Please see our Shipping Policy page for more information.

Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey.

You can also check your order status on our website by simply logging into your account to see your order information.

Route shipping protection extends coverage for online purchases that are lost or damaged in transit, or stolen immediately after the carrier's proof of delivery.

What we love about their service is that if something happens to your package, you're able to get an instant refund or replacement ordered with just a few clicks, and if you have any issues, they also provide 24/7 claim support.

We unfortunately cannot be held responsible for lost or stolen packages, but we will do everything we can to help. Please file a claim with the shipping provider and message us at hello@pediped.com with the claim number so we can help assist. If you got a notification that your parcel was delivered but haven't seen it show up yet, please wait an additional day before contacting us. We're seeing a lot of parcels marked as delivered before they actually show up, but most of the time they just arrive the next day.

Yes. We are happy to return or exchange any unworn shoes in their original packaging within 30 days of purchase. Please see our Exchange & Return Policy for details.

Yes! We offer a 15% off discount for all students, teachers, and first responders. Please visit this page to verify your status and receive your discount.

Please make sure you are entering the code exactly as it appears. After you enter the code click "Apply" and you will see a message stating that your discount code has been applied. If you continue to have trouble, please email us at hello@pediped.com.

Points earned or issued through our reward program do not expire and remain in your account forever until they are used. If you are having any issue redeeming your rewards points, please reach out to us at hello@pediped.com.

Unfortunately, we do not. Discounts are only available during the allotted time. Any current promotions are not applicable on previous purchases.  To become a pediped® Insider and be the first to hear about special sales and promotions, please sign up for our email newsletters. We also invite you to follow us on social media, where our thriving community of fans shares photos, insights, and suggestions.

Unfortunately, it depends on the specific style, and we cannot always provide an exact amount of time. Please contact us at hello@pediped.com to see when the style will be available.

Please reach out to hello@pediped.com and include your name and the name of the person who bought the gift card (if different than you).

We take pride in our superior customer service. We try to answer every email within 24-48 hours. Please make sure to provide correct email addresses and phone numbers so you can be reached. Also, sometimes our responses are marked as spam and sent to junk mail.

Note: in April 2025, we updated our customer service email to hello@pediped.com. If you sent an email to a different email address, please re-send it to hello@pediped.com.

Pediped® is pronounced "peedy-ped", as in pediatric and ped (Latin for foot).

Thank you for your interest! Please send us an email at hello@pediped.com and someone from our team will be in contact with you.

If you'd prefer net60 terms, we're also on Faire! You can access our catalog here.